I used to think I knew what people wanted.
It was a rude awakening to figure out all those years ago that I was just not that psychic!
... three things happened.
I used to think I knew what people wanted.
It was a rude awakening to figure out all those years ago that I was just not that psychic!
... three things happened.
1.
I was at a paint store, and another painter was picking up his paint and the guy behind the counter said, “this is a hideous colour.”
The painter said “Yep, I know”
So, I asked, “Why not warn the client?”
and the painter said “Not my problem, I just put it on the walls”
umm... yuk!
Shortly thereafter, I was doing an estimate and the client was so angry with their last painter because of the colour on the walls.
They were just so sad with spending the money and hating the results.
umm... yuk!
2.
3.
I started helping and one day marvelled at how much all my clients liked the same palate as I did...
and then...
it dawned on me that it was because I was telling them what they were supposed to like because that was the palate that I liked!
umm... yuk!